Key Metrics
Customer Experience A better customer experience through a faster, smoother application for internal teams. | Improved Security Enhanced security through protecting sensitive PHI with a supported, modernized platform. | Reduced Frustration External customers received uninterrupted healthcare services. |
Background
The client needed to update their Solution Mapping System (SMS), a vital internal tool for creating healthcare plans for customers. They turned to our team for expertise and support.
Challenge
The SMS, a cornerstone of the client’s operations, was built in a development language nearing end-of-life. Upgrading to a supported Grails version was essential to address security risks and ensure compatibility with modern tools—without interrupting critical services to customers. Additionally, the client faced tight timelines to complete the upgrade while maintaining high service standards.
The Solution
Bravo LT provided skilled industry and technology-specific talent to execute the upgrade efficiently, within budget, and without business disruption. Key features of
the solution included:
The Benefits
Enhanced Security: Updated to a supported application language, minimizing risk.
Improved Functionality: Enabled integration with more supported plugins and applications.
Optimized Performance: Delivered a faster, user-friendly experience for business users.
Technologies Used
Grails, Java, Groovy, WebSphere, HTTP, jQuery, Angular, TOAD, HTML.
Success Story Powered by Bravo LT.