Did you know that Salesforce customers see an average 37% jump in sales revenue?

BravoLT has over five years of experience in Salesforce development, architecture, and administration. We offer services in multiple Salesforce products and disciplines for our clients:

Salesforce Products Offered:

Salesforce Sales Cloud

  • Implement sales processes and best practices on the #1 CRM platform in the world
  • Track and manage business partners from lead to customer
  • Deliver a 360 degree view of the customer through the entire sales cycle
  • Automate tasks and focus on follow-ups, fostering relationships, and closing the deal

Salesforce Service Cloud

  • Increase customer satisfaction and foster loyalty using the world’s #1 customer service application
  • Support customers through multiple channels such as phone, live chat, email, SMS text messaging, and more
  • See all Case details at a glance, boosting agent efficiency and customer satisfaction through first-contact resolutions
  • Reduce case volume with dynamic self-service portals and knowledge base libraries, giving customers the tools to empower their communications with your business

Salesforce Community Cloud

  • Create engaging and connected digital experiences through intelligent, branded community portals for clients, peers, and employees
  • Personalize the content and aesthetics for each audience; controlling access, functionality, and content availability with pin-point precision
  • Empower customers to find answers and engage with your organization through community forums, knowledge base libraries, live chat, and case viewinge
  • Utilize AI powered guidance to get a complete view of every customer and predict future behaviors and decisions using the power of Salesforce Einstein

Salesforce Marketing Cloud

  • Unify all marketing functions and engage your customers on a single platform
  • Connect each customer interaction and design customer journeys utilizing the intuitive Journey Builder component
  • Manage messaging and communication with ease, leveraging Salesforce Marketing Cloud’s pre-built templates, messaging flows, and mobile apps
  • Identify new customers and determine engagement strategies utilizing Salesforce Marketing Cloud’s AI functionalities

 

Salesforce Services Offered:

Salesforce Solution Creation
From discovery, to design, to implementation and support; BravoLT offers Salesforce services for all stages of your Salesforce implementation.

Salesforce System Maximization
Un-satisfied with your current Salesforce solution? Let BravoLT take a deep dive into your Salesforce use and make suggestions for system flow, maximizing user productivity, and implementing your business processes in the cloud.

Salesforce Administration
BravoLT allows you to focus on your business while we execute your Salesforce implementation and monitoring needs. We coordinate all aspects of your Salesforce administration: from user provisioning and security compliance, to process updates and record auditing. Let BravoLT take the back-end chores off your plate so you can focus on expanding your business.

Salesforce Maintenance and Support
Is your Salesforce solution no longer functioning as you’d like it to? BravoLT has experience pinpointing system performance issues and executing fixes, ensuring your investment into Salesforce is not becoming a questionable one.